24 Hour Support, every day of the year

The excellence of VMI support sets us apart from our competitors. VMI gives you 24-hour support, every day of the year, provided by a globally managed team. You can contact our NDT trained technical staff for one-to-one assistance by email or telephone at any time. No call centers here!

Not only do we back our products by providing exceptional support service, we can also support hardware from other vendors. So if you are having an issue and you can't get them to respond, call us!

We can support you on the phone, online, or onsite.

Support Options

We offer three levels of support. Contact us for more details.

  • Silver
  • Gold
  • Platinum



Contact us

Virtual Media Integration offers 24/7 customer support for its NDT industrial customers, including after-hours phone support, emergency hardware exchange, and regular diagnostic software upgrades.

Telephone: 850.432.0355

Fax: 850.432.0374

601 South Palafox Place, Pensacola, Florida, USA 32502

P.O. Box 1512, Pensacola, Florida, USA 32591-1512

Contact us